So... who is important in workplace learning?

Let's move on to a new question: Who is important in the transfer of learning on the workplace?

Again: great question.
Again: it depends. More specifically it appears to be different before, during or after training. Below research from Bob Pike and John Newstrom, the relative importance of people involved in workplace learning are:

• Before: the manager is the most important person
• During: the trainer
• After: The manager again

This piece of research further illustrates how learning transfer is a shared accountability.

The crucial role of the manager is also confirmed in leadership development specifically, as you can read in the whitepaper "Grooming Top Leaders" from CCL. Bosses and superiors top the 'basic 5' of how leaders develop around the world.

So knowing this, what are we doing to involve them in the developmental journey of their direct reports?